Terms & Conditions

Rates: The published rates are in Fijian Dollars. They are TIP (Tax Inclusive Price), the applicable Fiji Government Taxes are currently at 15% VAT. Credit card administration fee: All credit card transactions attract a 3% administration fee. Reconfirmation (overseas): Bookings not made locally in Fiji must be reconfirmed within 24 hours of travel via phone +679 7760999 or via email book@rcitours.com. This is to confirm hotel pick-up time and that service is running as scheduled. Transfers: All tour rates except for Half Day Island Chill tour includes return coach transfers from all Nadi, Denarau and Coral Coast Hotels (as far as the Warwick). For the Half Day Island Chill transfers are by the client’s own arrangements. Alternatively, can be organized by the resort at an extra cost. All tour rates include launch transfers to and from the resort. To ensure on time launch departures, ground (bus) departure times provided may be early by as much as 10 minutes as drivers are unable to wait. Guests are advised to be at the pick-up point 15 minutes prior to scheduled departure to ensure on-time departures. Guests who are not present for the ground transfer when it is ready to depart will have to make their own way to the jetty (eg via private taxi) if the ground transfer departs. Refunds will not be provided for missed ground transfers. Tour Cancellation Policy (online): Cancellations received 24 Hours prior to pick-up time receive a full refund. Cancellation received within 24 Hours of pick-up time – 100% forfeit of Cruise Rate. Special Offers: Promotional offers and specials, if any, may have their own terms and conditions which may override those included here – including cancellation policies. Early Departure: Early departure from the island prior to end of scheduled tour will not be eligible for refund of unused portion of tour (eg leave early on combo day) and may attract an additional fee for ground transfers. Early departures from the island for any reason not on normally scheduled boat will incur a fee of $82 per adult and $41 per child for special boat transfer. Unscheduled ground transfers will be at client’s own arrangements. Amendment Fees: No change fees apply to amend to another RCIT tour of an equal or lesser value within 30 days of the originally scheduled booking; however, additional fees will be collected if the new service is more expensive. If the amended tour date is subsequently cancelled a 100% cancellation fee applies regardless of whether the travel is outside the normal cancellation window. Best rate guarantee: If customers find a cheaper published tour rate, we will match the rate provided the validity, terms and conditions to include advance purchase requirements, cancellation terms and conditions and tour product are identical. Proof must be emailed to reservations (e.g., screen shot or photograph of the cheaper offer). Substitutions: All activities including watersports, snorkeling, and land-based activities are subject to weather conditions, Covid or Ministry of Health protocols and activities may be substituted without notice if deemed necessary by management. Lovo and other lunch items may be substituted for a BBQ Lunch if numbers are low. Tour Cancellations: Management reserves the right to cancel tours if minimum numbers are not met (15 adults). Robinson Crusoe Island Tours management reserves the right to cancel tours due to adverse weather conditions such as cyclones, flooding and other acts of nature over which the company and resort has no control. Management also reserves the right to cancel departures, arrange alternative transport, vary schedules, itineraries and schedules if necessary to include bringing departure times forward. Travel Insurance: To avoid disappointments due to flight delays or cancellations, we recommend that clients purchase travel insurance prior to departure. At the moment the Fiji government is requiring Travel insurance. Please refer to the regulations as these are subject to change. Liability: Likuri Harbour Yacht Club Pte Ltd t/a Robinson Crusoe Island Tours (“RCIT”) and Likuri Island Investment Pte Ltd t/a Likuri Island Resort (“LIRF”) shall not be held responsible for any property loss or damage and/or any claim resulting from personal injury or death arising while traveling with RCIT or participating in activities while at LIRF. Ground transfers are not operated by RCIT or LIRF and RCIT only operates as sales agent. Responsibility for the operation and liability for any mishap or misadventure lies with those ground operators (presently primarily Tourist Transport Fiji “TTF”) and not with RCIT or LIRF. Passenger Responsibility: (a) Please be advised that the Resort will not accept any responsibility for any passenger loss of or damage to personal equipment or property whilst staying in the Resort or during participation in any activity. (b) Passengers are required to follow any directions which may be given whilst staying in the Resort or whilst participating in activities. (c) The Resort will not accept any responsibility for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside of the Resort’s control, i.e. late flights, civil disturbances, acts of God or equipment failure. REFUNDS FOR BOOKINGS MADE BY CREDIT CARD.All refunds for any purchase made by credit card will only be made to the same card that purchase/sale was initially concluded.